1. GENRAL Agreement: The client assumes full financial liability for any damage to the limousine caused during the duration of the rental by them or any members of their party. Drug use is prohibited by law. Any fines will be paid for by the customer. The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)). In the event that a client becomes physically sick and soils the limo, $250 professional clean up/sanitation fee will be automatically added to basic limo charges. It is Illegal to stand through the sunroof. Smoking is not permitted in our limousines. Company is not liable in the event of mechanical breakdown while on charter and will only be responsible for making up lost time at a mutually agreed date. We reserve the right to upgrade a booked limo to a bigger size vehicle. Not responsible for delays or the termination in winter caused by unsafe road conditions.

2. ARRIVALS Agreement: All Clients arriving Chicago airports (except baggage claim meetings ) Please call our dispatcher at Toll Free: 800-619-1599 or 773-699-6799 for Pick-Up Instructions. Please follow pick-up instructions at (O'hare & Midway Airport ) For flights delayed we do NOT charge wait time If your flight is (CANCELLED or REBOOKED) please call our office Toll Free: 800-619-1599

3. DEPARTURES Agreement: For all trips to the airport and all point-to-point transfers (from point A to point B), we grant 15 minutes grace period. AFTER first 15 minutes from prearranged time described on the run sheet, wait time fee will apply. Wait time charge will be calculated from the initial pick-up time and grace period is voided after first 15 minutes.If you cannot locate your car, please call 773-699-6799 or 224-353-1737

4. CANCELLATION Agreement: Cancellation is possible at no extra charge, as long as rescheduling/cancellation is requested more than 4 hours before the scheduled pick-up time. A cancellation fee of 20% (equal to gratuity) will be charged for any cancellation made between 2-4 hours before the scheduled pick-up time. A cancellation fee equal to the cost of trip will be charged for any cancellation made less than 2 hours before the scheduled pick-up time.Thank You for traveling with USA Executive Limousine.